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Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. Meer
Embedding CSR into Corporate Culture demonstrates that a new frontier for corporate social responsibility is possible in theory and practice. The key idea - discovery leadership - enables corporate managers to deal effectively with problems, issues, and value clashes occurring at the corporation-society interface. Meer
Computing has become essential for the modeling, analysis, and optimization of systems. This book is devoted to algorithms, computational analysis, and decision models. Meer
This book points to a necessary relationship between ethics and business; the success of such an alliance depends directly on sound business leadership. Meer
This book proposes a critical analysis of the new corporate responsibilities in a globalizing world. It is built around the creative and entrepreneurial power of the business firm and the new opportunities and challenges offered by science and technology, globalization and deregulation. Meer
Conscience and Corporate Culture advances the constructive dialogue on a moral conscience for corporations. Written for educators in the field of business ethics and practicing corporate executives, the book serves as a platform on a subject profoundly difficult and timely. Meer
This is the state–of–the–art, international handbook for a field of inquiry that is still emergent and yet occupies a central position in contemporary management and organization theory. Meer
Our rapidly expanding genetic knowledge today points toward a near future in which the elements of humanity closest to our moral core may themselves be produced, manipulated, commodified, and exchanged. Meer
The essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This means not only do we have to fix the problem at hand but we also have to identify why the failure occurred and what was the opportunity to apply the appropriate knowledge to avoid the problem in the future. Meer
Knowledge management is crucial to organizational learning, innovation and success within organizations. This second edition of the successful knowledge management reader provides a core source of key theoretical thinkers in the field and presents the most up-to-date leading-edge articles that explore emerging trends. Meer
The systematic analyses and application of wisdom to professional pursuits has been extremely elusive. This book aims to integrate the insights of some of the field's most respected thinkers to further our understanding of its essential characteristics, consider how it might be practically applied, and explore how it might be developed. Meer
Spans the relationships among business, ethics and society, with an emphasis on business ethics and the role of business in society. This title provides useful reference tool for students, academics and practitioners interested in gaining knowledge on the role played by business with regard to the environment in which it exists. Meer
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