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This book constitutes the proceedings of the BPM Forum held at the 20th International Conference on Business Process Management, BPM 2022, which took place in Münster, Germany, in September 2022. Meer
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. Meer
This book constitutes the refereed proceedings of the 18th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2017, held in Vicenza, Italy, in September 2017. Meer
This book examines the Analytical Hierarchy Process (AHP) method, its varied uses, as well as its limitations for solving real-world scenarios. While the simplicity of the method compels users to find shortcuts to a real-world problem, it also leads to obtaining wrong results that do not represent reality. Meer
This book presents the proceedings of the Fourth International Conference on Health Care Systems Engineering (HCSE 2019), which took place in Montreal, Canada, from May 30 to June 1, 2019. Meer
This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Meer
This book connects the new world of digitalization with classic IT management. With the presence of software in objects, products and processes, most businesses will become software-defined businesses. Meer
This book promotes the use of mathematical optimization and operations research methods in rail transportation. The editors assembled thirteen contributions from leading scholars to present a unified voice, standardize terminology, and assess the state-of-the-art. Meer
This book constitutes the refereed proceedings of the 7th European Lean Educator Conference ELEC 2021, hosted in Trondheim, Norway, in October 2021 and sponsored by IFIP WG 5. Meer
This textbook presents a coherent and robust structure for integrated risk management in the context of operations and finance. It explains how the operations-finance interface jointly optimizes material and financial flows under intricate risk exposures. Meer
Corporate success has been changed by the importance of new developments in Business Analytics (BA) and furthermore by the support of computational intelligence- based techniques. Meer
This book presents the latest technologies and operational methods available to support sustainable freight transport practices. It highlights market requirements, cutting edge applications, and case studies from innovators in the logistics services industry. Meer
This book provides a practice-driven, yet rigorous approach to executive management decision-making that performs well even under unpredictable conditions. Meer
This book gathers the best papers presented at the first conference held by the Russian chapter of the Association for Information Systems (AIS). It shares the latest insights into various aspects of the digitalization of the economy and the consequences of transformation in public administration, business and public life. Meer
This book constitutes the refereed proceedings of the Third International Conference on Convergent Cognitive Information Technologies, Convergent 2018, held in Moscow, Russia, in December 2018. Meer
This book constitutes the refereed proceedings of the 13th IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2019, held in Prague, Czech Republic, in December 2019. Meer
This book constitutes the revised selected papers from the 10th International Workshop on Enterprise Applications, Markets and Services in the Finance Industry, FinanceCom 2020, held in Helsinki, Finland, in August 2020. Meer
Seaport Container Terminals (SCT) operate as central nodes in worldwide hub-and-spoke networks, and link ocean-going vessels with smaller feeder vessels, as well as with inbound and outbound hinterland transportation systems using road, rail, or inland waterways. Meer
The impacts of the digital transformation on society in general, and particularly on people’s lives, are the subject of increasing debate among policymakers, researchers and industry. Meer
This book collects essential research on the practical application of executable business process modeling in real-world projects, i.e., model-driven solutions for the support and automation of digital business processes that are created using languages such as BPEL or BPMN. Meer
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