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Teaches basic and advanced modeling and simulation techniques to both undergraduate and postgraduate students and serves as a practical guide and manual for professionals learning how to build simulation models using WITNESS, a free–standing software package. Meer
Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Meer
A solid introduction to materials management and the tools needed to create a world–class materials management program
This nuts–and–bolts guide presents an overview of the inner workings of the materials process, as well as the best practices to achieve a world–class operating system that will help to eliminate ineffective materials management. Meer
This useful guide concisely communicates ten practical statistical methods that are widely applicable to research, product design, process design, validation, manufacturing, and continuous improvement in many different industries. Meer
Thoroughly tested and used by students and proven to help students taking the American Society for Quality s Certified Quality Improvement Associate exam,
Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today s economic environment to ways of developing metrics for measuring and evaluating programs. Meer
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries
Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public′s satisfaction and success in various areas of everyday life, from banking and communications to education and healthcare. Meer
Information Systems: A Business Approach 3rd edition is a new, expanded edition of this well–regarded Australian text for students studying information systems with an integrated approach. Meer
Information Systems: A Business Approach 3rd edition is a new, expanded edition of this well–regarded Australian text for students studying information systems with an integrated approach. Meer
In the industrialized world, it is widely accepted that a free market leads to greater efficiency in terms of productivity and cost. But how can competition be introduced into situations where for example alternative suppliers cannot be used? Meer
With the current changes driven by the expansion of the World Wide Web, this book uses a different approach from other books on the market: it applies ontologies to electronically available information to improve the quality of knowledge management in large and distributed organizations. Meer
Risk pervades virtually all areas of human endeavour, whether these endeavours be for social, personal, commercial or national purposes. It is vitally important for all those involved in decision making in these areas to know how to evaluate the risks involved in any action if choices are to be made meaningfully. Meer
The starting point in the formulation of any numerical problem is to take an intuitive idea about the problem in question and to translate it into precise mathematical language. Meer
This book, which has been prepared by an international group of experts, provides comprehensive guidance for the design, planning and implementation of assessments and monitoring programmes for water bodies used for recreation. Meer
This book, which has been prepared by an international group of experts, provides comprehensive guidance for the design, planning and implementation of assessments and monitoring programmes for water bodies used for recreation. Meer
Whilst Information Systems has the potential to widen our view of the world, it often has the opposite effect by limiting our ability to interact, facilitating managerial and state surveillance or instituting strict hierarchies and personal control. Meer
Computer-Aided Applications in Pharmaceutical Technology: Delivery Systems, Dosage Forms, and Pharmaceutical Unit Operations, Second Edition covers the fundamentals of experimental design application and interpretation in pharmaceutical technology, chemometric methods with an emphasis on their applications in process control, neural computing, data science, computer-aided biopharmaceutical characterization, as well as the application of computational fluid dynamics in pharmaceutical technology. Meer
Biocontamination Control for Pharmaceuticals and Healthcare, Second Edition outlines a biocontamination strategy that tracks bio-burden control and reduction at each transition in classified areas of a facility. Meer
A groundbreaking book that explains what′s causing one of our biggest business headaches and how to remedy it
Every year, American businesses waste billions of dollars on information technology that doesn′t communicate clearly with the people who use it. Meer
The tools of corporate efficiency-expert systems, databases, and operations management-have improved our lives significantly, but with a cost: they're turning us into mindless drones. Meer
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